Westace payments: deposits, withdrawals and limits

Make a deposit
GBP ▾
Start playing
ecopayz neteller amazon-pay mastercard paypal
+5
I have a promo code

Before your first deposit

Westace accepts funding through credit or debit cards and bank transfers, according to the payment categories set out in its terms. The same terms also cover withdrawals through those banking routes, but they do not provide a detailed method-by-method schedule. Before you start, it is worth checking which route is available in your account and keeping your transaction records ready.

We have put the practical details together here so you can compare the deposit and withdrawal rules without wading through the full terms. The headline welcome package is 400% up to 15,000 EUR, with 400 free spins, but bonus funds come with their own wagering conditions. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).

Westace also has a 25-tier VIP programme. The relevant money detail is that withdrawal ceilings rise with the tier, while higher tiers can also receive larger daily cashback. That makes the account level worth checking before you plan a sizeable withdrawal.

Methods and their trade-offs

The banking choices named in the terms are broad rather than tied to named providers. Credit and debit cards give you a familiar route for adding funds, while a bank transfer may suit players who prefer a direct account-to-account payment. The terms do not attach separate processing figures to either category, so neither should be treated as an instant route.

Payment categoryStated roleKey point to check
Credit or debit cardPayment route referred to in the termsCard-funded accounts can attract a 15% commission if the wagering condition is not met
Bank transferPayment route referred to in the termsBank-transfer-funded accounts can also attract a 15% commission under the same condition

You can set your own deposit limits within the range permitted by the platform. The operator may also set a maximum amount for any single deposit. There is no fixed minimum stated here, so use the amount shown in the cashier when you are ready to fund the account.

Requesting a payout

A withdrawal request moves through several stages rather than appearing as one instantaneous transaction. Keep the amount and payment route visible in your own records, as those details can help support if you need to query the request.

  1. Open the cashier section of the Westace account and choose the withdrawal option.
  2. Select an available payout route and enter the amount you want to withdraw.
  3. Check the request against the daily and monthly ceiling for your VIP level.
  4. Make sure the account has completed the requested identity checks before the financial department processes the payout.
  5. Track the request through the operator's account, then allow for its stated processing window.

You may have no more than three pending withdrawals on the account at once. That ceiling matters if several requests are already open, since it can prevent another request from being submitted until one is paid.

The wait explained

Westace says the financial department processes withdrawal requests within three business days after the request is made, or within three business days after the previous withdrawal request was paid out. Processing takes place from 6 AM to 5 PM GMT, Monday to Friday.

This is a stated processing window, not a guaranteed arrival time for the money in your bank account. Verification, weekends and the selected payment route can all affect the wider journey. If you need to check the status, have the request date, amount and method ready when contacting the operator's support team.

There is also a minimum monthly wagering threshold of 20 EUR. A withdrawal request can be declined if that threshold has not been met within the calendar month of the request.

Caps, fees and currency

Withdrawal limits depend on your VIP level and apply to both daily and monthly totals. The tiers work as follows:

VIP levelDaily limitMonthly limit
Leather500 EUR5,000 EUR
Silver500 EUR5,000 EUR
Gold1,000 EUR10,000 EUR
Sapphire1,500 EUR15,000 EUR
Ruby2,000 EUR20,000 EUR

The rollover requirement for deposited funds before withdrawal is x1. If the wager of the funds is below the deposit amount, the operator may cancel winnings and retain a 10% commission, minimum 0.5 EUR. For accounts funded by bank card or bank transfer, that commission can rise to 15%.

Westace supports EUR and several other currencies. On this page, all account limits are shown in EUR as the primary currency. An account left inactive for 180 days may also attract a 5 EUR monthly administration fee.

Identity checks

Verification is part of the withdrawal process, and the operator can request documents or complete additional checks by phone or face verification. The documents may include a certified identity document, proof of residence, proof of ownership and transaction histories for the payment methods used. Bank or credit and debit card statements can be included in that evidence.

Respond to a document request within 30 days. Westace usually completes verification within 10 days after a complete response has been received, so answering quickly can help keep the money process moving.

When a payout needs attention

A delayed request can be connected to verification, an unmet wagering threshold, the three-request ceiling or the business-day processing window. If the request has passed the stated processing period, contact the operator's own support channel with the transaction date, amount and selected method ready. This portal can explain the published terms, but it cannot access or act on an individual account.

Our wider coverage of Westace includes the games, sportsbook, bonuses and VIP structure for players in the UK.

Keep gambling in proportion

Gambling should stay entertainment rather than become a financial routine. Set affordable limits, keep regular check-ins on your play and use a cooling-off period whenever it starts feeling automatic. For free, confidential support in the UK, contact BeGambleAware.org or the National Gambling Helpline on 0808 8020 133, available 24/7.

This page is provided for information and marketing purposes only. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. Access is limited to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.

Last updated:

Frequently asked questions

Westace states that withdrawal requests are processed within three business days after the request is made or after the previous request was paid out. The wider arrival time can also depend on verification and the chosen payment route.
Westace applies a minimum rollover requirement of x1 before funds can be withdrawn. The minimum monthly wagering threshold is 20 EUR.
If the wager of the funds is less than the deposit amount, the operator may retain a 10% commission, with a minimum of 0.5 EUR. The commission can be 15% for accounts funded by bank card or bank transfer.
A request may be affected by incomplete verification, the monthly 20 EUR wagering threshold, three pending withdrawals, or the stated processing schedule. Contact the operator's support team with the request date, amount and method if you need it reviewed.